Frequently Asked Questions (FAQ)
MONQ Diffusers are not intended for individuals under 18.
MONQ R Rechargeable Diffusers
How do I use this?
How long do the pods last?
Each pod lasts close to as long as an entire original MONQ diffuser! If you buy a flip-case you get 3 pods each with nearly 200 breaths (600 breaths total).
How long does the battery last after it is fully charged?
A fully charged diffuser battery will last a week. Additionally, the powerpack is designed to also keep the battery fully charged for an optimal draw with every breath.
Can I mix and match blends?
Our Blend PODS can be purchased individually, so you can easily try each blend, mix and match, and share them with friends!
How do I charge the diffuser/know if the diffuser is charging?
Simply put the MONQ R diffuser into the case, and the MONQ R case will charge the diffuser for you!
How do I charge the MONQ R case/how do I know if the case is charging?
Simply plug the MONQ R case into an electical source using the provided USB charging cord. The light on the bottom of the MONQ R will light up when it is charging!
What blends do we offer in the MONQ R?
We are releasing five MONQ R blends to begin: Zen, Happy, Ocean, Sleepy & Relieve. We are excited to add many additional blends in the future! Which blend are you going to try first?
Can I use my MONQ diffusers with the MONQ R?
Our original MONQ diffusers are not compatible with MONQ R.
Are you going to stop selling the MONQ diffusers?
Why is it called MONQ R?
MONQ R was created to revolutionize the way you breathe. MONQ R is rechargeable, reusable, responsible and reinvented.
Can the Blend PODs be exchanged for other Blend PODs?
Each MONQ R comes with 3 Blend PODs. You can also purchase individual Blend PODs in whichever blends you prefer! We offer a 30 day money back guarantee, so if you are unhappy with your Blend POD, let us know and we’d love to help fix that!
Are the Blend PODS recyclable?
Yes! The Blend PODS are recyclable.
What if the MONQ R PODS run out?
You’re in luck! We have replacement Blend PODs that can be purchased on MONQ.com!
MONQ Original Portable Diffusers
How do I use it?
MONQ blends should be drawn in through the mouth, also known as a ‘mouth inhale’, and then exhaled through the nose. Think of the action being similar to sucking something through a straw. In order to inhale into the mouth, and not into the lungs, you must use your mouth, tongue, and pharynx to draw from the device, then exhale through the nose. While keeping your mouth closed after taking a breath, simply exhale through your nose. MONQ blends are safe to inhale into the lungs, but there is data that suggests that the terpenes, the active compounds are less effective when absorbed in the lungs.
How long does it last?
The longevity of each personal diffuser depends on usage. Most people get around 200 breaths from each device, which is close to 1 month of continued use. Most users are satisfied taking 2-3 breaths every few hours due to the robust and complex flavors within our 13 blends. They end up requiring fewer, softer breaths than they might have initially anticipated, and since there is no need to inhale, the device generally lasts a long time. Users who are particularly empathic or sensitive to external stimuli (including aromatherapy) often like to soften the impact of each breath, by inserting their fingertip as a spacer between their mouth and the device. Not surprisingly, these users find their personal diffuser lasts far longer, sometimes more than 300 breaths.
Is this a vaporizer?
We are often asked if MONQ is an e-cigarette or a vaporizor. MONQ personal essential oil diffusers use vaporizer technology to deliver all-natural essential oil blends in classic aromatherapy combinations. Our diffusers are available in 14 different blends, all of which are free of nicotine and tobacco, GMOs, and artificial ingredients, and are 100% organic and vegan. Breathe our MONQ blends into your mouth, pause, and exhale through your nose. Plant fragrances pass through your olfactory system inspiring relaxation or other effects, depending on the blend.
We do ask that those planning to use MONQ are over the age of 18. Any users with asthma or similar pulmonary conditions, as well as pregnant or nursing women, should not use MONQ. Some of our blends contain certain essential oils the National Association for Holistic Aromatherapy recommends avoiding while pregnant or breastfeeding, thus we advise new or expectant mothers against using MONQ.
Can I buy it in person?
Yes, we do have a number of third-party retailers that sell MONQ worldwide. You can see if there are any MONQ retailers near you by visiting MONQ.com/find.
Please use the code “HAPPY5” at checkout for a small discount on your first order! Please message us for information on discount codes for larger orders.
Can I refill my MONQ diffuser with your bottle blends?
Our bottled blends are not intended to refill your personal MONQ diffuser, nor any other similar device. They are not intended for, and should not be used in any e-cigarette or vape mod. These essential oils are not eJuice! They are intended to be added to your favorite water-based diffuser or aromatherapy necklace, for instance! Simply add 2-3 drops of your preferred bottled blend to a water-based room diffuser (for best results, use a room diffuser with a built-in timer to avoid decreased effect from sensory adaptation). For a sustainable option, try MONQ R, a rechargeable portable aromatherapy diffuser that gives you the ability to switch out different Blend PODs (personal oil diffusers) while still using the same rechargeable diffuser battery, creating less waste. Additionally, we offer a great recycling program. You can learn more at MONQ.com/Recycle.
How can I use my Therapeutic Fragrance bottled blends?
There are several different ways that you can use our bottled blends!
1. Simply inhale! Open the bottle and hold it near your nose and inhale.
2. Use an electric diffuser: put a few drops in a water-based diffuser. Do note that because of the phenomenon of sensory adaptation, we do not recommend using a desktop diffuser for prolonged periods of time.
3. Aromatherapy jewelry: Place a couple drops into your favorite essential oil passive diffuser, such as an aromatherapy necklace.
Our bottled blends are meant to be used aromatically. Please do not, under any circumstance, ingest our bottled essential oil blends. They are never to be placed in the mouth, inside the nose, or on the skin.
How do I use your bottled blends with a passive necklace diffuser?
Simply place 2-3 drops into your favorite passive diffuser. We like this method of use best because it is fully consistent with the concepts of sensory adaptation. We encourage you to bring the necklace up to your nose, every hour or so, taking a nice breath while enjoying the aroma.